Frequently Asked Questions
ADRC Questions
How can I list my organization in your directory?
If your organization provides services for Orange County seniors, people of any age with disabilities, or caregivers, you must complete our Application. If you are a home care agency or provide any services in the home (e.g. downsizing assistance, mobile health), you must complete the Supplemental Application and provide all requested documents.
Completing the Application is easy. You may open the form and complete it electronically or print it out and complete it by hand. Click here to open the Application.
Once completed, send it (and any requested documents for home care agencies) to:
Mail:
Office on Aging
Information & Assistance
1300 S. Grand Ave., Bldg. B.
Santa Ana, CA 92705
Email to areaagencyonaging@occr.ocgov.com
How can I update information in your directory?
Simply print your current listing, mark the changes and send them to
Mail:
Office on Aging
Information & Assistance
1300 S. Grand Ave., Bldg. B.
Santa Ana, CA 92705
Email to areaagencyonaging@occr.ocgov.com
What is the Aging and Disability Resource Connection (ADRC) of Orange County?
The ADRC of Orange County helps people who are aging or have a disability, their families and caregivers, in understanding their options and successfully connecting with the services and supports they need. The ADRC is a collaboration of local organizations working together to help older adults, people with disabilities and their families get help.
What help is available from the ADRC?
Information & Assistance/Referral (I&A/R) staff the ADRC five days a week. ADRC staff is knowledgeable and undergo extensive training about issues and resources for people who are aging or have a disability and their families. I&A/R staff provide help over the phone and in person.
The ADRC staff strive to:
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Empower individuals and families to make informed decisions.
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Streamline access to a wide variety of services.
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Serve individuals, professionals and the community as a visible, trusted resource for information help.
Why should I call the ADRC first?
The ADRC saves time and reduces frustration by providing a single point of contact. Working with our ADRC staff will help to streamline your efforts to get the information and services that you are looking for. The ADRC is especially helpful in assisting someone who has multiple needs and may need help from multiple resources. Our goal is to connect you as quickly and easily as possible with what you need. The ADRC is the best first option for information on aging and disability related needs in Orange County.
What resources are available for professionals?
All of the resources available to consumers and families can be used by professionals as well.
How do I contact the ADRC?
Call: 800-510-2020
714-480-6450*
* If you are calling from outside of Orange County, California, or from a cellular phone.
